How many customer moments you want to improve
For example: abandoned cart, post-purchase feedback, product feedback, website experience, customer satisfaction, or offer testing.
Pricing
Simple pricing for stores that want better customer answers
Find out why shoppers leave, why customers buy, what confused them, and what would make them come back - using ready-made feedback surveys you can launch in minutes.
Peekoo is currently in early access. You can use it now before billing turns on.
How it works
Start now. Pay only when Peekoo is proving value.
Early users can launch surveys, collect responses, and see how customer feedback helps them make better decisions before paid plans begin.
Peekoo pricing will be shaped around three simple things:
How many responses you collect each month
Start with a small response pool, then grow as customer feedback becomes part of how you run your store.
How much help you want turning feedback into action
Begin with simple summaries. Upgrade when you need richer AI summaries, deeper reporting, trends, and platform connections.
Why usage-based pricing
Priced around your store - not your team size.
Peekoo should not cost more just because more people on your team want to see customer feedback.
Pricing will be based on how much feedback you collect, how many places you collect it, and how deeply you want to understand what customers are telling you.
Built for small teams first
Affordable enough to try. Useful enough to keep.
Peekoo is built for digital store owners, solopreneurs, and lean teams who want practical customer feedback without hiring a researcher or buying enterprise software.
Use Peekoo to answer questions like:
Expected plan shape
Free
$0
Try Peekoo and collect your first customer answers.
Best for sellers who want to test templates, launch a simple survey, and see whether customer feedback helps them spot what to improve.
Planned for:
- Ready-made templates
- Small monthly response pool
- Basic response view
- Link sharing
- Simple feedback collection
Starter
$19/mo
For sellers who want feedback from a few key customer moments.
Best for small stores that want to understand abandoned carts, post-purchase experience, product feedback, or website confusion.
Planned for:
- A few active surveys
- Modest monthly response pool
- Link, email, and QR sharing
- Basic summaries
- Customer moment templates
Growth
$59/mo
For stores that want ongoing feedback across the customer journey.
Best for merchants who want to regularly learn why people buy, leave, return, recommend, or hesitate.
Planned for:
- More active surveys
- Larger monthly response pool
- Feedback across key customer moments
- AI-assisted summaries
- Simple trend tracking
- More customization
Pro
$129/mo
For growing stores that want deeper reporting and broader deployment.
Best for teams using customer feedback to improve conversion, product pages, offers, support, retention, and repeat purchase.
Planned for:
- Higher response limits
- More active feedback moments
- Richer AI summaries
- Deeper reporting
- Platform connections
- Broader site and campaign deployment
Early access
Use Peekoo before billing turns on.
Peekoo is currently available in early access. Start with templates, launch surveys, collect responses, and help shape the limits that become the first paid plans.
No billing is live yet. Early users will know before paid plans begin.
FAQ
Is Peekoo free right now?
Yes. Peekoo is free during early access. No billing is live yet.
Do I need research experience to use Peekoo?
No. Peekoo starts with ready-made templates for common store moments, so you do not have to figure out what to ask from scratch.
What will paid plans be based on?
Paid plans are expected to be based on monthly responses, active surveys, and the level of reporting or AI support you need.
Why not charge by seats?
Small teams often need more than one person to see customer feedback. Peekoo pricing is intended to grow with usage, not with the number of teammates who need access.
Can I use Peekoo for my Shopify, Etsy, or digital store?
Yes. Peekoo is designed for digital sellers and small teams. You can collect feedback through links, email, QR codes, and website placements.
Will I be charged automatically after early access?
No. Billing is not live yet. Early users will be notified before paid plans begin.